Terms and Conditions

The general terms and conditions of the online store www.dddesign.si are compiled in accordance with the Consumer Protection Act (ZV Pot), based on the recommendations of the Chamber of Commerce and Industry and international codes for e-commerce. The General Terms and Conditions deal with operation of the online store, user rights and the business relationship between the provider and the customer.


The manager of the online store "dddesign" is Rustika Masiva d.o.o., Pohorskega Bataljona 133, Ljubljana D.Š .: 85302015, Registration number: 2047977000

The company Rustika Masiva d.o.o. operates in accordance with the Electronic Commerce on the Market Act (ZEPT) and on its on the basis of the regulations adopted.


All prices are in euros (EUR). The company is not liable for VAT, so VAT is not charged on the invoice in accordance with paragraph 1. Article 94 of the ZDDV - 1. Prices do not include delivery costs. The provider reserves the right to change prices without prior notice. Time-limited promotions and promotions are valid on the day of placing the order.


- Payment via direct bank transaction
- Payment via PayPal system


The sales contract (invoice) is concluded in the Slovenian language and is attached to the delivery of the goods.


The bidder will deliver the goods to the agreed address and within the deadline set for delivery.


The consumer has the right to inform the company within 14 days of receiving the goods that he is withdrawing from the contract without the reason for the resignation must be stated. The period shall begin to run on the day following receipt of the goods. The cost of returning the goods is borne consumer. The goods must be returned to the company no later than 30 days from the notice of withdrawal.


Buying in the dddesign online store is completely safe. We have taken care of this with state-of-the-art measures for protection of your data.


We guarantee 100% protection and security of your personal data under the Personal Data Protection Act. The delivery address will be entrusted exclusively to the Delivery Service.

By concluding the purchase agreement, you agree that we store and use your data for the purposes of the internal archive and statistics and communications for the execution of the contract.


We reserve the right to withdraw from the execution of the order in cases where the ordered products are no longer available, if we find payment risk of the buyer, if the order form is not filled in correctly or if there is an obvious error in the price list.


The provider complies with applicable consumer protection legislation. The complaint is submitted via e - mail info@dddesign.si
The bidder will confirm within five working days that he has received the complaint and inform the buyer about the further course of the procedure.


In accordance with legal norms, Rustika Masiva d.o.o. does not recognize any out-of-court resolution provider consumer disputes as competent for resolving a consumer dispute which could be initiated by the consumer in Out-of-Court Settlement of Consumer Disputes Act.

Rustika Masiva d.o.o., which as a provider of goods and services enables online shopping in the territory of the Republic of Slovenia, on its website publishes an electronic link to the online consumer dispute resolution platform (SRPS).


The said regulation derives from the Out-of-Court Settlement of Consumer Disputes Act. Regulation (EU) no. 524/2013 Of the European Parliament and of the Council on the online settlement of consumer disputes and amending Regulation (EC) No 2016/2004 and Directive 2009/22 / EC.


By confirming the order, you confirm that you are familiar with the full text of the stated general terms and conditions and, that you were expressly reminded of these terms at the time of purchase.

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